Order Confirmation

You should receive an order confirmation email within moments of placing your order. If you do not receive an order confirmation email within a few hours, please check your spam folder, and be sure to allow future emails related to your purchase. If you are still unable to locate your order confirmation, please contact our customer service team at shop@annecole.com or +1 240-833-5199 to ensure that your swimwear order is in the works!

Order Processing

U.S. and international orders are processed within 1 business day from the date of your order confirmation, assuming that credit card authorization and verification have been obtained. Orders are not shipped or delivered on weekends or holidays. Our business days are Monday through Friday, excluding federal U.S. holidays. Orders placed Monday through Friday before 2pm ET will ship the same day, while orders placed after 2pm on business days will ship the following business day. You will receive a confirmation email with tracking number when your order ships. Please note that overnight shipments placed on Fridays will not be delivered until the next business day, which is Monday, unless there is a federal holiday.

U.S. Standard Shipping

U.S. free shipping: Free standard shipping is available to all 50 states, Washington, DC, U.S. territories, U.S. P.O. boxes, and APO/FPO/DPO addresses via USPS. USPS deliveries do not require a signature at the time of delivery and will be left at the location if no one is present.

U.S. Expedited Shipping

We offer complimentary expedited shipping on U.S. orders over $75 via FedEx second-day delivery. Need it faster? FedEx overnight delivery is available for an additional charge. Please note that overnight shipments placed on Fridays will not be delivered until the next business day. If desired, FedEx shipments can be set up to require a signature for delivery. At this time, we are not able to offer expedited shipping to U.S. P.O. boxes or APO/FPO/DPO addresses.

International Shipping

We ship worldwide via FedEx. For these orders, the recipient is responsible for all applicable duties and taxes, which will be calculated at checkout. Shipping times will vary by destination.

Additional Delivery Addresses

At this time, we are unable to process a single order going to multiple destinations. Please place a separate order for each shipping address.